Responsible Gaming

Entertainment, Not Income

Online pokies should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Gambling outcomes are based on chance, and the house always has a mathematical advantage. Play only with money you can afford to lose, and set strict limits before you begin.

Age Verification

You must be at least 18 years old (or the legal gambling age in your jurisdiction) to participate in online gambling in Australia. We are committed to preventing underage gambling and comply with all relevant Australian laws and regulations.

If you are under the legal age, please do not use gambling services.

Warning Signs of Problem Gambling

Recognise these warning signs in yourself or others:

• Chasing losses by gambling with increasing amounts of money
• Hiding gambling activity from family, friends, or partners
• Gambling with money needed for essentials (rent, bills, food)
• Feeling anxious, irritable, or restless when trying to stop or reduce gambling
• Neglecting work, study, family, or social responsibilities
• Borrowing money to gamble or cover gambling debts
• Lying about the time or money spent gambling
• Constantly thinking about gambling or past gambling experiences
• Experiencing unsuccessful attempts to cut back or stop
• Using gambling to escape problems or relieve stress

If you recognise any of these signs, please seek help immediately.

Self-Help Tools & Controls

Most reputable gambling operators provide tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a set timeframe
• Time Limits: Set automatic session reminders and timeout periods
• Reality Checks: Enable pop-up notifications during play to remind you of time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
• Account Closure: Request permanent closure of your account

Use these tools proactively to manage your gambling responsibly.

Support Organisations

If you or someone you know is struggling with problem gambling, help is available:

Australia

• Gambling Help Online – Free confidential support and counselling
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24/7 support)

United Kingdom

• GamCare – Free support for problem gamblers
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  Telephone: 0800 137 27 00 (free and confidential)

If You Need Help

Problem gambling is treatable, and recovery is possible. Reach out to one of the support organisations above if you are experiencing difficulties. You can also speak confidentially with a counsellor, doctor, or trusted family member.

Remember: Seeking help is a sign of strength, not weakness. The sooner you reach out, the sooner your recovery can begin.